Support & Contact

This page is the official support channel. Please use the information below to ask questions, report issues, or request help.

Support Email

When you email us, it helps to include:

  • App name and version

  • Device model and iOS version

  • Order number from your Apple receipt

  • Screenshots or a short video of the issue

Frequently Asked Questions

  1. How do I cancel my subscription?
    Subscriptions are managed by your Apple ID.

  • iPhone / iPad: Settings → [your name] → Subscriptions → select the subscription → Cancel Subscription.

  • Alternative: App Store → profile (top-right) → Subscriptions.

  • Mac: App Store → sign-in/profile (bottom-left) → Account Settings → Subscriptions → Manage.
    Note: After cancellation, premium features remain available until the end of the current billing period.

  1. How do I request a refund?
    Payments and refunds are handled by Apple.

  • Go to reportaproblem.apple.com and sign in with your Apple ID.

  • Select the purchase, choose Request a refund, pick a reason, and submit.
    Apple will review your request and notify you by email.

  1. Purchase not showing / Premium didn’t unlock

  • Check your internet connection and restart the app.

  • Tap Restore Purchases in the app.

  • Confirm you’re signed in with the same Apple ID used for the purchase.

  • Still stuck? Email us with your order number and screenshots.

  1. How can I get my invoices/receipts?

  • Apple receipts are tied to your Apple ID. For help, see Apple’s Billing & Subscriptions support page.

Yorumlar

Yorum Gönder

Bu blogdaki popüler yayınlar

Privacy Policy

Privacy Policy This app built as an Ad Supported app. This SERVICE is provided at no cost and is intended for use as is. This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service. If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy. The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible at our app unless otherwise defined in this Privacy Policy. Information Collection and Use For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information. The information that we request will be retained by us and used as descr...
Devamı

Privacy Policy for Quizy App

PRIVACY POLICY Last Updated: November 17, 2024 QuizMake is committed to protecting your privacy and being transparent about how we handle your data. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data. 1. INFORMATION WE COLLECT 1.1 Local Data Storage All quiz data you create is stored locally on your device. We do not have access to your quizzes, answers, or personal quiz content stored locally. 1.2 Data Collected for AI Quiz Generation When you use the AI quiz generation feature, we collect and transmit the following information to our secure servers: - Quiz Requests: Your text prompts, uploaded documents (PDFs), and quiz preferences - Device Identifier: A unique identifier stored in your device's secure Keychain, used for usage limits and rate limiting - Settings & Preferences: Language preference, question type preferences, timezone (locked on first use), and subscription status - Usage Metrics: Number of AI quizzes ge...
Devamı

Privacy Policy for Morse Code App

  Privacy Policy Morse Code respects and protects the privacy of its users. This Privacy Policy explains how Morse Code collects, uses, discloses, and safeguards the information collected from users of the Morse Code application. Information Collection and Use Morse Code does not collect any personally identifiable information from its users. The app may collect non-personally identifiable information, such as device information and usage statistics, solely for the purpose of improving the app's performance and user experience. Data Security Morse Code employs industry-standard security measures to protect the information collected from its users. All data transmission between the app and its servers, if applicable, is encrypted using secure protocols. Children's Privacy Morse Code does not knowingly collect any personal information from children under the age of 13. If you believe that we may have collected personal information from a child under the age of 13, please cont...
Devamı